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Privacy policy

Maison Gaja, LLC (referred to herein as “Maison Gaja”, “our”, “us” or “we”) is committed to respecting the privacy rights of those visiting our websites, including our Ambassador (“Ambassadrice”)s’ Replicated Websites (hereafter collectively referred to as the “Website” or “Websites”). Maison Gaja created this Privacy Policy to give you confidence as you visit and use the Websites, and to demonstrate its commitment to fair information practices and to the protection of privacy.

This Privacy Policy is only applicable to the Websites and not to any Third-Party websites, which may have data collection, storage and use practices and policies that differ materially from this Privacy Policy. For additional information, see the section concerning Third-Party Websites, below.

BY USING THE WEBSITE, YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTOOD, AND AGREE TO THE TERMS OF, THIS PRIVACY POLICY. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THIS PRIVACY POLICY, YOU MUST IMMEDIATELY LEAVE THE WEBSITE.

Each time you use the Website, the then-current version of this Privacy Policy will apply. Accordingly, each time you use the Website you should check the date of this Privacy Policy (which appears at the end) and review any changes since the last time you visited the Website. For additional information, see the section concerning Updates and Changes to Privacy Policy, below.

1. CHILDREN’S PRIVACY

Maison Gaja is committed to the safety of our children. Persons under the age of 18 may not enroll as Maison Gaja Ambassadrices or register as customers. Children under the age of 13 may not purchase products through any of our Websites. Maison Gaja does not solicit or knowingly collect personally identifiable information from children under the age of 13. If Maison Gaja obtains actual knowledge that it has collected personally identifiable information from a child under the age of 13, Maison Gaja will immediately delete such information from its database. Because Maison Gaja does not collect personally identifiable information from children under the age of 13, Maison Gaja has no such information to use or disclose to third parties. Maison Gaja has designed this Privacy Policy in order to comply with the Children’s Online Privacy Act (COPA).

2. INFORMATION COLLECTION

Maison Gaja is the sole owner of the Website, including Replicated Websites. We collect information from Independent Ambassadrices (“Ambassadrices”), customers and visitors to the websites at different points on the websites.

a. Traffic Data.

Like most website operators, Maison Gaja automatically gathers information of the sort that browsers automatically make available, including: (i) IP addresses; (ii) domain servers; (iii) types of devices accessing the Website; and (iv) types of Web browsers accessing the Website (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you.

b. Cookies.

A “Cookie” is a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website. The purpose of a Cookie is to identify the user as a unique user of the Website. Maison Gaja uses Cookies to customize your experience on the Website to your interests, to ensure that you do not see the same informational messages repeatedly, and to store your username so you do not have to re-enter it each time you visit the Website. For additional information on Maison Gaja’s uses of Cookies, see the section concerning Information Use and Disclosure Practices/Traffic Data and Information Gathered Using Cookies, below.

IF YOU DO NOT WISH TO HAVE COOKIES PLACED ON YOUR COMPUTER, YOU SHOULD SET YOUR BROWSERS TO REFUSE COOKIES BEFORE ACCESSING THE WEBSITE, WITH THE UNDERSTANDING THAT CERTAIN OF THE SERVICES AND CERTAIN FEATURES OF THE WEBSITE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF COOKIES. IF YOU REFUSE COOKIES, YOU ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.

c. Personal Information.

Through your use of or visits to our websites, you may be required or requested to provide personally identifiable information (hereafter “Personal Information”) to us. Personal Information is any piece of information which can potentially be used to uniquely identify, contact, or locate a single person. Such information includes, without limitation: (1) “Contact Data” (such as your name, mailing address and e-mail address); (2) “Demographic Data” (such as your age, gender, profession, education level, relationship status, religious affiliation, country, state, city and likes and dislikes,); and (3) “Financial Data” (such as your credit/debit card number and expiration date). In each case, you will be asked to provide Personal Information; the Website will not gather it surreptitiously. Maison Gaja may supplement the Personal Information you provide with additional personal information gathered from public sources or from third-parties (e.g., consumer reporting agencies) who may lawfully provide such information to Maison Gaja. You are under no obligation to provide Personal Information, with the caveat that your refusal to do so may prevent you from using certain of the features and services available on the Website or from purchasing any of our products.

d. Credit Card Information.

Credit card information collected at registration or for shopping cart orders is used only to process payment for the transaction and, generally, is not retained by us. You may, however, voluntarily elect to securely store up to 1 personal credit card to be used to place orders and to pay any applicable fees that you have agreed in advance to pay as they become due. You may add, edit, and delete your stored card information.

e. Ambassadrice and Customer Registration.

In order to become an Ambassadrice, an applicant must provide Personal Information to us. We also may require an applicant’s Social Security Number or Federal Tax ID Number so that we may prepare and file necessary non-employee compensation forms for the IRS. Certain customers may be required to register in order to purchase products directly from us (“Registered Customers”). Registered Customers will be required to provide Personal Information. We use this information to maintain contact with Ambassadrices and Registered Customers, and to process Ambassadrice and Registered Customer orders.

f. Product or Service Purchases.

When a customer, Registered Customer, or Ambassadrice purchases products or services from us through any of our websites, the purchaser must provide us with Personal Information. This information is used for billing and payment purposes and to fill orders.

g. Information that you make Public.

The Website may contains features (e.g. public profiles, forums, and message boards) that permit you to upload, post, transmit, display, perform or distribute content, information or other material, including some of your Personal Information. Any information that you choose to disclose by means of such features becomes public information over which Maison Gaja is unable to exercise control. You should exercise caution when deciding to disclose your Personal Information by means of such features, and you agree to assume all responsibility for doing so.

3. INFORMATION USE AND DISCLOSURE PRACTICES

a. Traffic Data and Information Gathered Using Cookies.

Maison Gaja analyzes Traffic Data and information gathered using Cookies to help Maison Gaja better understand who is using the Website and how they are using it. By identifying patterns and trends in usage, Maison Gaja is able to better design the Website to improve your experience, and to serve you more relevant and interesting content. From time to time, Maison Gaja may release Traffic Data and information gathered using Cookies in the aggregate, such as by publishing a report on trends in the usage of the Website. Maison Gaja does not attempt to link information gathered using Cookies to Personal Information.

b. Personal Information.

Personal Information that is collected from customers, Ambassadrices and Registered Customers through Ambassadrice and Customer Registration, Product or Services Purchases and/or Surveys is used and disclosed as described in this Privacy Policy. Except as specifically set forth in this Privacy Policy, Maison Gaja DOES NOT share Personal Information. Maison Gaja may share aggregated information from time to time with its partners, vendors or other third parties. When such aggregate information is shared by Maison Gaja, no Personal Information is shared.

c. Disclosure Practices.

Except under the following circumstances and otherwise as set forth in this Privacy Policy, Maison Gaja will keep your Personal Information private and will not sell it to or share it with third parties.

4. COMMUNICATIONS FROM US

a. Special Offers and Updates.

By enrolling as an Ambassadrice, registering as Registered Customer, or making a purchase or other inquiry through the Website, you consent to receive periodic email and other communications from us and from Maison Gaja Ambassadrices. For example, Maison Gaja sends all new Ambassadrices and Registered Customers a welcoming email to verify password, username, and acceptance of the Ambassadrice Agreement or Customer Agreement. All Ambassadrices and Registered Customers will occasionally receive information on products, services, special deals, and a newsletter. Customers who have not registered with Maison Gaja and who grant permission will also receive occasional information on products, services, special deals, and the like.

b. Service Announcements.

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send Ambassadrices and/or customers an email. Generally, Ambassadrices may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

c. Ambassadrice and Customer Service.

Maison Gaja communicates with Ambassadrices and Registered Customers via email, regular mail and telephone on a regular basis to provide requested services and in regards to issues relating to their Maison Gaja business. Maison Gaja communicates with other customers with respect to products or services purchased by such customers from Maison Gaja. Such communications may be by email, regular mail or telephone.

5. MISCELLANEOUS

a. Links.

Maison Gaja’s websites may contain links to other sites. Please be aware that Maison Gaja is not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every website that collects Personal Information. This privacy statement applies solely to information collected by Maison Gaja websites.

b. Security.

Maison Gaja has implemented and maintains reasonable security procedures and practices to protect against the unauthorized access, use, modification, destruction or disclosure of your Personal Information.

c. Lost or Stolen Information.

You must promptly notify us if your credit, banking, other financial information, user name or password is lost, stolen or used without permission. In such an event, we will remove that credit card number, bank account information, other financial institution information, user name or password from your account.

d. Promotional Activities.

From time to time, Maison Gaja may conduct contests, giveaways and other promotions (collectively, “Promotional Activities”). Any information submitted in connection with Promotional Activities will be treated in accordance with this Privacy Policy. From time to time, Maison Gaja may also ask you to participate in surveys designed to help Maison Gaja improve the Websites, its products, services, or the Maison Gaja network marketing program. Any Personal Information provided to Maison Gaja in connection with any survey will be used only in relation to that survey, and will be disclosed to third parties not bound by this Privacy Policy only in aggregated form.

e. Changes to this Privacy Policy.

Maison Gaja reserves the right to amend or change this Privacy Policy at any time at its sole discretion. It is your responsibility to periodically access this Privacy Policy by clicking on the Privacy Policy link at our home page. You can determine the date this Privacy Policy was last updated by referring to the effective date found at the end of the policy. When material changes or amendments are made to the Privacy Policy, we will announce the same at our home page for a period of 30 days following implementation of the amended Privacy Policy.

f. Making Changes to Your Personal Information.

Ambassadrices and Registered Customers may update their personal information as necessary by logging into their Maison Gaja online Back Offices, which allows them to access and edit their registration account information. In addition, to update their profiles, Ambassadrices may contact us at ambassadricehelp@maisongaja.com and Registered Customers may contact us at privacyandterms@maisongaja.com.

g. Questions.

Questions regarding this Privacy Policy should be directed to privacyandterms@maisongaja.com, or by mail to Maison Gaja, 3576 Ridgeview Court, Auburn, AL 36830.

h. Effective Date.

The effective date of this Privacy Policy is December 1st, 2016.


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